Saturday, September 29, 2012

What 'professionalism' means for me

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The word 'professionalism' means two things for me - delivering what we promise and keeping our personal biases aside.  Delivering what we promise We need not be an expert. We might not even be the best in the field. But if we say we're going to deliver a certain product or service at a certain time and certain date, then we have to do it. That's delivering what we promise. Sometimes we may not be able deliver due to uncontrollable circumstances. In this case, proper communication about the delay is important. At times we might end up making errors. Accepting our mistakes and making improvements makes a big difference. When we take responsibility and deliver what we have promised...
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